January 24, 2010
Can anyone speak of the quality of products from the Coach factory store? Are they similar to Brooks Brothers and their '346' line, where the factory store item is inferior to what you would find at their normal retail store? I ask because I recently purchased a leather 'cabin' travel bag from a Coach factory store and was curious to know if the quality of this bag is comparable to what I would find at their retail store (i.e. will it last as long). I'm not knowledgeable enough to tell on my own…
I did some research and found these:
- Coach definitely has some mainline goods in the store, though I am not sure if all of them are from the retail stores. I went to buy a belt at the boutique, only to find that they had moved all their fall stock to the Coach factory store. Ended up getting the belt for like 50% off.
- A lot of what is in Coach Factory Stores is made for Coach especially for those stores. There are a few short-cuts taken in design and materials, to be sure, which could lead to a shorter life-span than the full-price merchandise found in the Coach store, but it really depends on what you buy and how you use it.
- You also have to factor in the difference in their prices: Generally the Factory Store merchandise is at least 25% cheaper than the regular full-price Coach merchandise.
- Quality has been great for the briefcase and portfolio in Coach Factory Store. The leather on the cabin bag is a step down. I'm very pleased for what I paid. I would like to compare it to a fold-over briefcase from that customhide place, which looks to be of even better quality and retails for ~$230.
- Lots of stuff seems different for the Coach outlets, but sometimes it is hard to tell because of seasonality in the collections. The handbags and wristlets, men's wallets, belts and accessories may be specifically made for the COach Factory Store outlets.
- Coach admitted that something like 80% of the goods in their outlet stores are made specifically for the Coach Factory Store outlet with the 20% balance being overruns or seasonal leftovers from the retail stores
- Coach stands by the quality of the goods for their factory store outlets and that it meets their quality guidelines (whatever that is) but there has to be some compromise in quality and manufacture in order to be able to offer the goods at the outlet at the outlet prices
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